
In the race to make AI models not just reason better but respond faster, latencyโthe delay before an answer appearsโis often treated as a purely technical constraint, something to minimize and move past. But how is this relentless push for speed actually impacting the people using these systems every day?
There is a rich body of work in humanโcomputer interaction linking faster response to better usability. But AI models are fundamentally different from the deterministic systems that previous research was built on. When you wait for a file to download or a page to load, the outcome is fixed and predictable.
AI models are probabilisticโyou cannot anticipate the precise response...
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